Managed Services

Managed eCommerce Solutions for Small Business Looking for Big Revenues

Managed eCommerce Solutions is a term created by Stellaractive to describe a custom, full-service system that a small business needs to be successful at eCommerce. It is a one-stop solution for manufacturers, distributors and retailers that covers all of your needs. We take the time to learn and understand your special eCommerce requirements, as well as offer creative solutions to build processing efficiency for all of your online orders and get your company noticed in search results. Our services go beyond when your first order comes through—with us you’ll have a partner that propels you to new levels of success.

Managed Services That’ll Elevate Your Business:

eCommerce Website
Omni-Channel Management – (Distribution to Amazon, Ebay, Etc)
Inventory Management and Warehouse Management
Shipping Management
Integration with Quickbooks
Fraud Prevention
Merchant Services and Payment Gateway Integration
Ongoing Maintenance and Hosting
Ongoing Product Management
Ongoing Search Engine Optimization
Ongoing Digital Marketing and Analysis

Development Process for Your Custom eCommerce Site and Ongoing Managed Services

Phase 1: Brand Strategy, Content Strategy and Requirements

Brand Strategy – Logo Design if Needed
Content Strategy Includes Website Navigation and Page Content to be Written
SEO Analysis and Strategy for New Website
Requirements for Architecture of New Platform
Shipping Requirements
Home Page, Product Page Website Design Approved
Product Data Analysis for Website
Product Data Analysis for Warehouse or POS

Phase 2: Product Data Management

Work with Client to Set Up Warehouse Inventory/POS Software
Enter Data into Warehouse Inventory/POS Software
Build Product Descriptions for ECommerce Website
Consolidate existing inventory data from vendors

Phase 2b: Web Development and Content Clinic

Content Writing
Gather all assets for website
WordPress Custom Design Development

Phase 3: Website Design and Integrating ALL Systems

Combine all Marketing Assets to Build Website
Set Up Payment Gateway
Set Up No Fraud
Set up Shipping with Website
Integrate Website with Warehouse/Inventory Management System/Selleractive
Integrate Website/SkuVault/ SCOUT Inventory Management System with ShipStation
Integrate SkuVault/ SCOUT Inventory management system with Quickbooks
Set up ShipStation and Train Client
Integrate newsletter (Mailchimp or other)
Set Up Email Notices and Receipts
Set Up Check Out Rules

Phase 4: Quality Assurance and Launch Plan

Quality Assurance and Testing Full Website
Client Final Review of Website
Test Check Out Flow with Client
Test All System Integrations – follow an order and change in inventory
Optimize Website for Search Engines
Create SEO launch Plan such as 301 redirects
Set Up Google Analytics
Create a Launch Plan
Client Training

Phase 5: eCommerce Website Launch

eCommerce Website Launch
SEO Launch Work
Rebrand Social Media to Match Website
Press Release Written and Distributed
Pay Per Click – Google Adwords Set Up
Search Engine Likeability Set Up –Verifies your Business with Google
Search Engine Marketing Six Month Plan

Phase 6: Distribution – Multi Channel Networks Set Up

Set Up Distribution Networks Such as Amazon, Ebay
Product Data Entry for Amazon, Ebay Etc.

Ongoing Work Platform Maintenance

Customer Training and Consultation
Customer Service
Monthly WordPress and WooCommerce Updates and Maintenance
Back Ups and Security Monitoring
Ongoing Product Data Entry as Needed in All Platforms (WooCommerce, Amazon, Ebay, etc.)
Updates to Integration with your Tech Partners

Included Website Hosting, Licenses and Email

WP Engine Website Hosting
Premium Licenses for WordPress Plugins such as Gravity Forms, Revolution Slider, Gateways, and more
Rackspace Email

Ongoing Digital Marketing and Strategy

Monthly Meetings: We will meet with your team once a month to review online sales, visitor-to-sales conversions, website traffic and important analytics. We will review the prior month’s goals and set goals and action items for the next month.

The following are a list of areas we will work on each month as part of an overall marketing and SEO plan.