Managed eCommerce Solutions for Small Business Looking for Big Revenues

Managed eCommerce Solutions is a term created by Stellaractive to describe a custom, full-service system that a small business needs to be successful at eCommerce. It is a one-stop solution for manufacturers, distributors and retailers that covers all of your needs. We take the time to learn and understand your special eCommerce requirements, as well as offer creative solutions to build processing efficiency for all of your online orders and get your company noticed in search results. Our services go beyond when your first order comes through—with us you’ll have a partner that propels you to new levels of success.

Managed Services That’ll Elevate Your Business:

  • eCommerce Website
  • Omni-Channel Management – (Distribution to Amazon, Ebay, Etc)
  • Inventory Management and Warehouse Management
  • Shipping Management
  • Integration with Quickbooks
  • Fraud Prevention
  • Merchant Services and Payment Gateway Integration
  • Ongoing Maintenance and Hosting
  • Ongoing Product Management
  • Ongoing Search Engine Optimization
  • Ongoing Digital Marketing and Analysis

Development Process for Your Custom eCommerce Site and Ongoing Managed Services

Phase 1: Brand Strategy, Content Strategy and Requirements

  • Brand Strategy – Logo Design if Needed
  • Content Strategy Includes Website Navigation and Page Content to be Written
  • SEO Analysis and Strategy for New Website
  • Requirements for Architecture of New Platform
  • Shipping Requirements
  • Home Page, Product Page Website Design Approved
  • Product Data Analysis for Website
  • Product Data Analysis for Warehouse or POS

Phase 2: Product Data Management

  • Work with Client to Set Up Warehouse Inventory/POS Software
  • Enter Data into Warehouse Inventory/POS Software
  • Build Product Descriptions for ECommerce Website
  • Consolidate existing inventory data from vendors

Phase 2b: Web Development and Content Clinic

  • Content Writing
  • Gather all assets for website
  • WordPress Custom Design Development

Phase 3: Website Design and Integrating ALL Systems

  • Combine all Marketing Assets to Build Website
  • Set Up Payment Gateway
  • Set Up No Fraud
  • Set up Shipping with Website
  • Integrate Website with Warehouse/Inventory Management System/Selleractive
  • Integrate Website/SkuVault/ SCOUT Inventory Management System with ShipStation
  • Integrate SkuVault/ SCOUT Inventory management system with Quickbooks
  • Set up ShipStation and Train Client
  • Integrate newsletter (Mailchimp or other)
  • Set Up Email Notices and Receipts
  • Set Up Check Out Rules

Phase 4: Quality Assurance and Launch Plan

  • Quality Assurance and Testing Full Website
  • Client Final Review of Website
  • Test Check Out Flow with Client
  • Test All System Integrations – follow an order and change in inventory
  • Optimize Website for Search Engines
  • Create SEO launch Plan such as 301 redirects
  • Set Up Google Analytics
  • Create a Launch Plan
  • Client Training

Phase 5: eCommerce Website Launch

  • eCommerce Website Launch
  • SEO Launch Work
  • Rebrand Social Media to Match Website
  • Press Release Written and Distributed
  • Pay Per Click – Google Adwords Set Up
  • Search Engine Likeability Set Up –Verifies your Business with Google
  • Search Engine Marketing Six Month Plan

Phase 6: Distribution – Multi Channel Networks Set Up

  • Set Up Distribution Networks Such as Amazon, Ebay
  • Product Data Entry for Amazon, Ebay Etc.

Ongoing Work Platform Maintenance

  • Customer Training and Consultation
  • Customer Service
  • Monthly WordPress and WooCommerce Updates and Maintenance
  • Back Ups and Security Monitoring
  • Ongoing Product Data Entry as Needed in All Platforms (WooCommerce, Amazon, Ebay, etc.)
  • Updates to Integration with your Tech Partners

Included Website Hosting, Licenses and Email

  • WP Engine Website Hosting
  • Premium Licenses for WordPress Plugins such as Gravity Forms, Revolution Slider, Gateways, and more
  • Rackspace Email

Ongoing Digital Marketing and Strategy

Monthly Meetings: We will meet with your team once a month to review online sales, visitor-to-sales conversions, website traffic and important analytics. We will review the prior month’s goals and set goals and action items for the next month.

The following are a list of areas we will work on each month as part of an overall marketing and SEO plan.

  • Monthly Review of Google Analytics
  • Monthly ROI Analysis – Visitor Conversions to Sales Analysis
  • E-Newsletter Creation
  • Content Writing: Pages, FAQ, Product Descriptions, Blog Posts
  • Social Media Strategy and Monthly Analysis
  • Videos Production, Editing and Promotion
  • Social Media Management
  • Social Media Ad Management
  • SEL Management – manages your reputation with Google
  • SEO Management
  • Pay Per Click Management (Does not include Price Per Click)
  • Google Adword Landing Pages – As Needed
  • Sliders and Website Graphics for Specials and Promotions
  • Brochure/Print Design/Banners and Signs